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Writer's pictureTraci Howell

AI Vs. Virtual Assistants: What's the Difference?



For entrepreneurs and business owners, a virtual assistant can be an invaluable asset. Whether you’re looking for someone to manage your emails, organize your calendar, or help with administrative tasks, having a virtual assistant can free up time for more important tasks. But what about artificial intelligence (AI) technologies? With the advances in AI technology, is it still worth hiring a human virtual assistant? Let’s take a look at the differences between having a Virtual Assistant and using an AI platform.



The Benefits of Having a Virtual Assistant


Having access to an experienced human being who is available to help you with anything you need makes all the difference when it comes to getting things done efficiently. A great virtual assistant can save you time by managing your emails, scheduling appointments, booking travel arrangements, handling customer service inquiries, and much more. They are also able to make decisions on their own based on your instructions and won't require any training like AI programs do. In addition, they often have specialized skills that can be used for specific projects such as website development or graphic design.



The Benefits of Using an AI Platform


AI platforms are becoming increasingly popular for entrepreneurs who want to automate certain tasks that would otherwise require manual labor from a human being. For example, AI technologies can be used for customer service automation which enables businesses to respond quickly and accurately to customer inquiries without the need for human intervention. Additionally, AI platforms can be used for data analysis which allows businesses to gain insight into their operations and make better decisions based on data-driven insights rather than guesswork. Furthermore, AI programs are typically more affordable than hiring a full-time virtual assistant since they don’t require any additional costs such as wages or benefits.



In conclusion, while both having a virtual assistant and using an AI platform have their advantages and disadvantages; it really depends on what type of task needs to be completed and how comfortable you are delegating certain tasks to either humans or machines. If you need someone who can think independently and handle complex tasks that require specialization then hiring a human virtual assistant is probably the best choice; however if you’re looking for something that is more cost effective yet still efficient then using an AI platform might be the better option. Ultimately it comes down to personal preference but either way having access to either one will help streamline your business operations so you can focus on more important matters.

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